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Plantronics - APC-43 EHS Cable for CS500 series

Free shipping on orders over $29.99

$28.00

$ 14 .99 $14.99

In Stock

About this item

  • Sold as 1 Each. Part#38350-13 - replaced the APC-42
  • Electronic hook switch cable for remote desk phone call control (answer/end).
  • Eliminates the need for a HL10 Handset Lifter.
  • APC-43 works with Cisco desk phones.


Compatible with the following phones: Cisco 6945, 7821, 7841, 7861, 7942G, 7945G, 7962G, 7965G, 7975G, 8841, 8845, 8851, 8861, 8865 Connects with the following headsets: CS500 Series: CS510, CS520, CS530, CS540, and all -XD variants Phone verification The phone must be set for “Wireless Headset Hookswitch Control” = Enabled Press the settings button on the phone (Checkbox Icon). Select “Device Configuration” >> Select “Media Configuration” If “Wireless Headset Hookswitch Control” is ” Disabled”, follow the instructions below. Enabling Wireless Headset Hookswitch Control Access the server administrator with a browser. Select Device>Phone through the drop down menus. Click “Find” with no selection criteria to obtail a list of all phones Open the desired phone. Scroll down to “Wireless Headset Hookswitch Control” Set to “Enabled” Click “Apply”. Wait for the dialog box to appear, then reset the phone by clicking the reset button. Expansion Modules If the phone is equipped with a model 7914/7915/7916 expansion module: The Expansion module will be plugged into the telephone AUX connector Connect the APC-4 (APC-43) control connection into the expansion module Use a 40287-05 adapter to extend the APC-4 (APC-43) audio input to reach the headset jack on the phone


Missy C.
Reviewed in the United States on March 4, 2025
Came in only a ziploc baggie. No instructions, or product packaging. I'm currently looking for a video on how to hook this up.
Customer
Reviewed in the United States on June 17, 2022
the item would not work. Tried numerous times to return item within the required time frame, The scan code would not work, we requested a pick up , we emailed vendor and received what we felt was a automated response. will not be ordering from this company again,
Deb Allen
Reviewed in the United States on April 29, 2021
I love this, I no longer have to push button on the headset and on the button on the phone to make it work
WmMKE
Reviewed in the United States on May 5, 2019
Compatible with Cisco voip phone. Worked great.
A person.
Reviewed in the United States on April 16, 2019
This is for a phone I use to work from home. I got an updated model phone, but needed the new cable in order for my wireless headset to work.
Customer
Reviewed in the United States on November 27, 2018
Product works great. We can now use our headsets.
TF
Reviewed in the United States on May 10, 2017
The APC-43 is a good upgrade from the APC-40, which seemed to be plagued with some annoying bugs that required reboots of the phone and/or headset.
Brian
Reviewed in the United States on July 7, 2016
Works with my Cisco 8811 and Savi 700, hook on/off controllable from the Savi.
Shelley
Reviewed in Canada on December 16, 2016
Great product when using Cisco devices.
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